Terms & Conditions

These Terms and Conditions (hereinafter "Terms", "Agreement") constitute a legally binding agreement between you (hereinafter "Player", "User", "you") and GD9Club (hereinafter "GD9Club", "we", "us", "our"), governing your access to and use of the GD9Club platform, including its website at gd9club.cam, all related services, games, promotions, and features (collectively, the "Platform").

By creating a GD9Club account, accessing the Platform, or placing a wager, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must not use the Platform. GD9Club reserves the right to amend these Terms at any time. Continued use of the Platform following the posting of any amendment constitutes your acceptance of the revised Terms.

In these Terms, the following words and phrases shall have the meanings set out below, unless the context otherwise requires:

The following eligibility criteria apply to all persons seeking to open or maintain a GD9Club Account. By registering, you represent and warrant that you satisfy all of these requirements at the time of registration and on a continuing basis throughout the period in which your Account remains active.

• You are an individual natural person, not a corporation, trust, or other legal entity;
• You are at least 21 years of age;
• You are not accessing the Platform from a jurisdiction in which online gambling is explicitly prohibited under applicable law;
• You are acting solely on your own behalf and not on behalf of any third party;
• You do not already hold an active GD9Club Account — one Account per person is strictly permitted;
• You are not a current or former employee, contractor, agent, or affiliate of GD9Club or any of its associated entities, nor an immediate family member of any such person;
• You have not been the subject of a self-exclusion order currently in force on the Platform.

To access GD9Club's gaming and betting services, you are required to register and maintain a personal Account. The following obligations apply to your Account at all times:

1. Accurate Information: All information provided during registration — including your full legal name, date of birth, residential address, and contact details — must be accurate, complete, and current. You must update your details promptly if they change.
2. Single Account: Each player is entitled to hold only one GD9Club Account. Opening, or attempting to open, multiple accounts (whether directly or through a nominee) is strictly prohibited and may result in all associated accounts being closed and balances forfeited.
3. Account Security: You are responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any other person. GD9Club will not be liable for any losses resulting from unauthorised access to your Account caused by your failure to maintain the security of your credentials.
4. Password Requirements: Your chosen password must meet the minimum security criteria specified on the registration page. GD9Club recommends using a combination of upper and lower case letters, numbers, and special characters.
5. Notification of Unauthorised Access: You must notify GD9Club immediately if you become aware that your Account has been accessed by an unauthorised party, or that your login credentials have been compromised.

GD9Club is required to conduct identity verification (KYC) checks on all Account holders as a condition of its international gaming licence. KYC is also a key anti-fraud and anti-money laundering measure. GD9Club may request KYC documents at any point during the player lifecycle, including at registration, prior to processing a withdrawal, or where there are reasonable grounds to verify a player's identity.

Standard KYC documentation requirements include:

• Proof of Identity: A clear photographic copy of a valid Malaysian IC (MyKad), passport, or driver's license — showing both sides where applicable;
• Proof of Address: A utility bill (e.g., Tenaga Nasional, Syabas, Telekom Malaysia), bank statement, or official correspondence issued within the preceding three (3) months, showing your full name and current residential address;
• Selfie Verification: A photograph of you holding your primary identity document, with your face clearly visible;
• Payment Method Verification: Copies of payment method details (e.g., screenshot of Touch 'n Go eWallet account or bank account statement) may be requested to confirm ownership of withdrawal accounts.

Failure to provide satisfactory KYC documentation within a reasonable period may result in suspension of withdrawal privileges and, where GD9Club deems it appropriate, account closure. GD9Club's KYC determination is final, subject to any appeal rights specified in Section 17.

All transactions on the GD9Club Platform are conducted in Malaysian Ringgit (MYR). The following conditions apply to all deposits made to your Account:

• Accepted Deposit Methods: GD9Club currently accepts deposits via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong. The full list of accepted methods is displayed in your Account wallet dashboard and may be updated from time to time.
• Minimum and Maximum Deposits: Minimum and maximum deposit limits apply and are published within the cashier section of your Account. These limits may vary by payment method and player tier.
• Funds Must Be Your Own: You warrant that all funds deposited to your GD9Club Account are owned by you and are not derived from any criminal or unlawful activity. Third-party deposits are strictly prohibited.
• No GD9Club Fees: GD9Club does not charge fees on deposits. However, your payment provider or bank may apply their own transaction fees or foreign exchange charges, for which GD9Club accepts no responsibility.
• Failed Transactions: In the event a deposit transaction fails or is reversed by your payment provider, GD9Club reserves the right to reverse any wagers or bonuses associated with that transaction and to recover any funds already disbursed.

The following terms govern withdrawals from your GD9Club Account:

• KYC Prerequisite: Withdrawals will not be processed until KYC verification is complete. First-time withdrawal requests will automatically trigger a KYC review if one has not been completed.
• Withdrawal Methods: Funds may only be withdrawn to the same payment method used to make the corresponding deposit, except where GD9Club expressly permits otherwise in writing.
• Processing Timeframes: E-wallet withdrawals (Touch 'n Go eWallet, GrabPay, Boost) are typically processed within 5 minutes. DuitNow and FPX transfers are typically processed within 5–15 minutes. Bank wire transfers may take up to 60 minutes. These are indicative timeframes only and are not guaranteed.
• Minimum and Maximum Withdrawals: Minimum and maximum withdrawal limits apply per transaction and per rolling calendar period. Current limits are published in your Account wallet dashboard.
• Wagering Requirements: Where a withdrawal request is made while Bonus Funds are active, the applicable wagering requirement must be satisfied in full before the withdrawal can be processed.
• Right to Request Documentation: GD9Club may request additional supporting documentation in connection with a withdrawal request. Failure to provide such documentation within five (5) business days may result in the withdrawal request being declined.

GD9Club offers various bonuses and promotional offers to eligible players from time to time. The following general terms apply to all bonuses unless a specific promotion states otherwise:

• Wagering Requirements: All Bonus Funds are subject to a wagering requirement that must be met before any withdrawal of bonus-derived funds is permitted. The applicable wagering multiplier (e.g., x10, x15, x20) is specified in each promotion's individual terms.
• Maximum Bet Rule: While Bonus Funds are active in your Account, your maximum stake per bet or spin is capped — typically between MYR 25 and MYR 50. Placing bets in excess of this cap may result in the voiding of the bonus and any associated winnings.
• Game Contribution: Not all games contribute equally to wagering requirements. Slots typically contribute 100%; table games and live casino games may contribute 10–20% or may be entirely excluded. Specific contribution rates are set out in each promotion's terms.
• Bonus Expiry: Bonuses expire within the period specified in the relevant promotion terms — typically 7, 14, or 30 calendar days from the date of issue. Upon expiry, any unclaimed or unwagered Bonus Funds will be removed from your Account without compensation.
• One Bonus at a Time: Only one active bonus may be held in your Account at any given time, unless GD9Club expressly specifies otherwise.
• Abuse of Bonuses: GD9Club reserves the right to void bonuses, winnings, and to close accounts where there is evidence of bonus abuse, collusion, use of software assistance, or any other behaviour intended to exploit promotional offers.
• Maximum Cash-Out: Some promotions impose a cap on the maximum amount that may be withdrawn from bonus-derived winnings. Where applicable, this cap is stated in the individual promotion terms.

All games and betting markets available on the GD9Club Platform operate subject to both these general Terms and any game-specific rules displayed within the relevant game interface or betting market. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall prevail in respect of that particular game or market.

• Random Number Generation: All casino game outcomes on the GD9Club Platform are determined by independently certified Random Number Generators (RNGs), which produce results that are statistically random and not influenced by any internal or external factors.
• Technical Malfunctions: In the event of a technical malfunction, error, or connectivity failure during gameplay, GD9Club reserves the right to void the affected round and return the applicable stake to the player's Account. No winnings will be paid in respect of a round affected by a verified malfunction.
• Sports Betting: All sports bets — including EPL, Liga Super Malaysia, UFC, and other markets — are settled in accordance with the applicable rules published for each sport and market. Void rules, dead heat reduction rules, and early settlement rules apply where stated.
• Final Determination: GD9Club's decision on all game and bet outcomes is final and binding, subject only to manifest error.

The following conduct is strictly prohibited on the GD9Club Platform. GD9Club reserves the right to immediately suspend or permanently close any Account found to be engaging in any of the following:

• Opening or operating more than one Account, whether in your own name or through a nominee or agent;
• Providing false, inaccurate, or misleading information during registration or at any point during the KYC process;
• Using any software, bot, automated system, or artificial intelligence tool to gain an unfair advantage in gameplay or to circumvent any security or identity verification measure;
• Colluding with other players or third parties to exploit bonus offers, game mechanics, or promotions;
• Making fraudulent chargebacks or payment reversals in respect of deposits made to your Account;
• Engaging in any form of money laundering or using the Platform for any criminal or unlawful purpose;
• Accessing the Platform while subject to a self-exclusion order;
• Allowing or facilitating a third party to use your Account;
• Any conduct intended to circumvent, undermine, or interfere with the integrity of the Platform or its operations.

All intellectual property rights in and to the GD9Club Platform, including without limitation all software, source code, databases, text, graphics, logos, icons, images, game assets, trade marks, and service marks, are owned by or licensed to GD9Club and are protected by applicable intellectual property laws.

Your use of the Platform does not grant you any ownership of, or licence to, any intellectual property rights in the Platform beyond the limited, non-exclusive, non-transferable right to access the Platform for your own personal, non-commercial use in accordance with these Terms.

You must not copy, reproduce, modify, distribute, publicly display, or create derivative works from any content on the Platform without GD9Club's prior written consent.

GD9Club is committed to maintaining a safe, fair, and responsible gaming environment. We recognise that a small proportion of players may develop gambling-related difficulties, and we take our obligations in this area seriously.

The following responsible gambling tools are available to all GD9Club Account holders free of charge:

• Deposit Limits: Set a daily, weekly, or monthly cap on the amount you may deposit to your Account. Limits take effect immediately upon setting.
• Loss Limits: Limit the total amount you may lose within a specified period.
• Session Time Limits: Set a maximum duration for each gaming session, after which your session will be automatically terminated.
• Reality Checks: Receive periodic on-screen reminders of the time elapsed during your current session.
• Self-Exclusion: Permanently or temporarily exclude yourself from the Platform for a period of your choosing. Self-exclusion requests are processed promptly. During a self-exclusion period, GD9Club will use reasonable efforts to prevent you from accessing your Account and will suspend all direct marketing to you.

GD9Club enforces a strict minimum age of 21 years. If you believe you have a gambling problem, we encourage you to make use of the tools listed above and to seek assistance from relevant support organisations.

Closure by the Player: You may request the closure of your Account at any time by contacting GD9Club support. Any real-money balance remaining in your Account at the time of closure will be returned to you, subject to satisfactory completion of any outstanding KYC requirements and provided no wagering requirements apply to the balance.

Closure or Suspension by GD9Club: GD9Club reserves the right to suspend or permanently close your Account at any time, with or without notice, in the following circumstances:

• Breach of any provision of these Terms;
• Engagement in any Prohibited Conduct as defined in Section 10;
• Failure to provide satisfactory KYC documentation;
• Reasonable suspicion of fraudulent, criminal, or unlawful activity;
• Account inactivity — an Account that remains inactive for a period of twelve (12) consecutive months may be designated a dormant account, and administrative fees may apply as specified in the dormant account policy;
• GD9Club's decision to withdraw its services from a particular jurisdiction.

To the fullest extent permitted by applicable law, GD9Club's liability to any Player in connection with the use of, or inability to use, the Platform shall be limited to the amount of real-money funds held in that Player's Account at the time the claim arises.

GD9Club shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages of any kind, including without limitation:

• Loss of profits, revenue, or anticipated winnings;
• Loss arising from the unavailability of the Platform due to technical maintenance, server outages, or telecommunications failures;
• Loss arising from delays in withdrawal processing caused by third-party payment providers, including delays attributable to Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, or any other payment partner;
• Loss arising from any inaccuracy in odds or game outcomes subsequently corrected under these Terms.

Nothing in these Terms shall operate to exclude or limit GD9Club's liability for fraud, wilful misconduct, or any liability which cannot be excluded or limited by applicable law.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GD9Club holds its international gaming licence, without regard to conflict of law principles.

In the event of any dispute, claim, or controversy arising out of or in connection with these Terms or the use of the Platform, you agree to first attempt to resolve the matter informally by contacting GD9Club support. GD9Club will use reasonable endeavours to respond to all formal dispute notifications within ten (10) business days.

Where a dispute cannot be resolved informally, the parties agree that the matter shall be submitted to arbitration in accordance with the rules of an internationally recognised arbitration body, the seat of which shall be the jurisdiction of GD9Club's licence. The arbitration shall be conducted in the English language.

Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

GD9Club reserves the right to amend, modify, or replace these Terms at any time at its sole discretion. Where any amendment is material — meaning it materially alters your rights or obligations under these Terms — GD9Club will provide reasonable advance notice by posting the updated Terms on this page and updating the "Last Updated" date displayed at the top of this document.

In some circumstances, GD9Club may also notify you of material changes via email to your registered address or via in-platform notification. It is your responsibility to review these Terms periodically to ensure that you are aware of any changes.

Your continued use of the Platform following the posting of any amended Terms constitutes your acceptance of those amendments. If you do not agree to the amended Terms, you must cease using the Platform and may close your Account in accordance with Section 13.

If you have any questions, concerns, or formal complaints in connection with these Terms, your Account, or the GD9Club Platform, please contact our support team using the details below.

GD9Club's support team operates 24 hours a day, 7 days a week, 365 days a year. We aim to respond to all live chat enquiries within 2 minutes and to all email correspondence within 4 hours.

For responsible gambling support, self-exclusion requests, or account closure, please contact support and clearly state the nature of your request. Self-exclusion requests are treated as priority matters and will be actioned within one (1) hour of receipt during normal operating hours.